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Latest CTA Exam Practice, CTA Test Papers

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ServiceNow CTA Exam Syllabus Topics:

Topic
Details

Topic 1

Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.

Topic 2

Release and Instance Strategy: This domain assesses the abilities of Release Managers in planning and executing software releases and managing instances effectively. It emphasizes strategies for minimizing downtime and ensuring smooth deployment processes.

Topic 3

Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.

Topic 4

CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.

Topic 5

Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q33-Q38):

NEW QUESTION # 33
What is the primary function of spokes in Integration Hub?

A. To act as connectors to third-party APIs
B. To create custom user interface designs
C. To manage ServiceNow database connections
D. To design custom automation workflows

Answer: A

Explanation:
In ServiceNow Integration Hub, spokes act as connectors to third-party APIs. They provide a standardized way to connect to and interact with external systems and applications.
Here's how spokes work:
Pre-built Connectors: Spokes offer pre-built connectors for many popular applications and services, simplifying the integration process.
API Abstraction: Spokes abstract the complexity of different APIs, providing a consistent interface for interacting with various systems.
Actions and Triggers: Spokes define actions (to perform operations on the external system) and triggers (to listen for events in the external system).
Why not the other options?
A: To design custom automation workflows: While spokes are used within automation workflows, their primary function is to connect to external systems.
B: To create custom user interface designs: UI design is not the primary role of spokes.
D: To manage ServiceNow database connections: Database connections are handled by other mechanisms within ServiceNow.

NEW QUESTION # 34
What are the advantages of a 5-stack instance structure that consists of development, quality assurance, user acceptance testing, staging, and production?
Choose 3 answers

A. Increased parallel activity
B. Lower maintenance effort
C. Staging instance for troubleshooting
D. Single Dev track
E. Deployment testing

Answer: A,C,E

Explanation:
A 5-stack instance structure (dev, QA, UAT, staging, production) provides several advantages:
A: Staging instance for troubleshooting: The staging instance closely mirrors the production environment, allowing for thorough testing and troubleshooting of changes before they are deployed to production.
C: Deployment testing: Each instance serves a specific testing purpose (QA for functional testing, UAT for user acceptance testing), ensuring comprehensive validation before production deployment.
D: Increased parallel activity: Different teams can work simultaneously in their respective instances, increasing development and testing efficiency.
Why not the other options?
B: Lower maintenance effort: A 5-stack structure can actually increase maintenance effort due to the need to manage multiple instances.
E: Single Dev track: A 5-stack structure typically supports multiple development tracks or branches.

NEW QUESTION # 35
Which type of testing is best suited for scenarios requiring repeated execution of tasks over a long period of time?

A. Usability testing
B. Automated testing
C. Manual testing
D. Ad hoc testing

Answer: B

Explanation:
Automated testing is ideal for scenarios involving repetitive tasks over extended periods. Here's why:
Efficiency: Automated tests can execute tasks much faster than humans.
Consistency: Automated tests perform the same steps precisely every time, eliminating human error.
Endurance: Automated tests can run continuously for long durations without fatigue.
Regression Testing: Automated tests are excellent for regression testing, repeatedly checking that existing functionality hasn't been broken by new changes.
Why not the other options?
B: Usability testing: Focuses on user experience and requires human observation.
C: Ad hoc testing: Informal, unplanned testing without specific test cases.
D: Manual testing: Performed by humans, which can be time-consuming and prone to errors for repetitive tasks.

NEW QUESTION # 36
What are the primary capabilities of Service Mapping in ServiceNow?
Choose 2 answers

A. Establish links between IT infrastructure components and application services
B. Create a service-centric Configuration Management Database (CMDB)
C. Automate routine IT infrastructure updates
D. Oversee software licensing for various platforms
E. Enhance cybersecurity measures across systems

Answer: A,B

Explanation:
Service Mapping in ServiceNow has two primary capabilities:
A: Create a service-centric Configuration Management Database (CMDB): Service Mapping helps shift the focus of the CMDB from individual components to a service-centric view. It achieves this by mapping the relationships between infrastructure components and the services they support, providing a clear understanding of how IT supports business services.
E: Establish links between IT infrastructure components and application services: This is the core function of Service Mapping. It automatically discovers and maps the dependencies between applications, infrastructure (servers, databases, network devices), and the services they deliver. This creates a visual representation of the IT landscape and how it supports business services.
Why not the other options?
B: While Service Mapping can indirectly contribute to cybersecurity by providing visibility into the IT environment, enhancing cybersecurity measures is not its primary function.
C: Automating routine IT infrastructure updates is typically handled by other ServiceNow capabilities like Orchestration, not Service Mapping.
D: Software licensing management is usually handled by Software Asset Management tools, not Service Mapping.

NEW QUESTION # 37
What is the primary purpose of security threat modeling?

A. To manage the encryption key management process.
B. To configure trusted IP address ranges in the system.
C. To backup, restore and recover critical customer data.
D. To identify potential threats and develop mitigations.

Answer: D

Explanation:
The primary purpose of security threat modeling is to identify potential threats and develop mitigations. It involves:
Analyzing the System: Understanding the architecture, components, and data flows of the system.
Identifying Threats: Identifying potential security threats and vulnerabilities.
Assessing Risk: Evaluating the likelihood and impact of each threat.
Developing Mitigations: Designing and implementing security controls to reduce or eliminate the identified risks.
Why not the other options?
B: To manage the encryption key management process: This is a specific security activity, not the primary purpose of threat modeling.
C: To backup, restore and recover critical customer data: This is related to data protection and disaster recovery, not threat modeling.
D: To configure trusted IP address ranges in the system: This is a specific security control, not the overarching goal of threat modeling.

NEW QUESTION # 38
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